Waseel Connect-Nphies

All waseel Connect issue and FAQ

follow up for a pre-authorization transaction-اعادة ارسال طلب الموافقه
The feature enables healthcare provider to extend service to an already submitted authorization request. Step 1: Navigate to NPHIES -> Pre-Authorizat...
Sun, 28 Apr, 2024 at 3:52 PM
Edit an item in Pre Authorization-تحرير عنصر في الموافقات الطبية
The healthcare provider can also edit a specific service from an already submitted authorization request. Through this functionality, the authorization will...
Sun, 28 Apr, 2024 at 3:50 PM
Cancel an Item in Authorization-الغاء عنصر في الموافقات الطبية
The healthcare provider can cancel a specific service from an already submitted authorization request.  Through this functionality, the authorization will ...
Sun, 28 Apr, 2024 at 3:48 PM
Cancel Authorization Request- الغاء موافقه طبية
The healthcare provider can cancel a complete authorization request; however, user can submit cancel request for any authorization transaction . Furthermore...
Sun, 28 Apr, 2024 at 3:47 PM
Inquiry for any Pre-Authorization transaction-استعلام عن موافقة طبية
This function enables healthcare providers to check the latest status of the transaction, if for any technical reason the poll request failed to update the ...
Sun, 28 Apr, 2024 at 3:46 PM
Check Pre-Authorization status-التحقق من حالة الموافقة
Check Status function enables healthcare providers to check on the processing status of a prior submission. The status check help to identify that the autho...
Sun, 28 Apr, 2024 at 2:46 PM
Refer patient -تحويل المرضى
This feature enables healthcare providers to submit an authorization for a patient to a payer. This mean provider can refer a patient to another facility (R...
Sun, 28 Apr, 2024 at 2:44 PM
Reply for a communication request received against a pre-authorization request-الرد على طلب شركة التأمين
Use this feature to view and respond to any communication request (the message sent by Payer). Usually, payer can send communication request to ask for more...
Sun, 28 Apr, 2024 at 2:43 PM
Communicate with insurance company in pre-authorization-التواصل مع شركات التأمين في الموافقه الطبية
Communication (From Healthcare Provider to Payer): Use this feature to send any communication (mean it is a message) to payer. Please note that, the provide...
Sun, 28 Apr, 2024 at 2:40 PM
Download pre-authorization report-تحميل تقرير الموافقات الطبية
By BI reports (HERE)  if you didn’t have user please contact [email protected] For BI tutorial please find the link: HERE
Mon, 29 Apr, 2024 at 4:27 PM