Waseel Connect-Nphies

All waseel Connect issue and FAQ

Reply for a communication request received against a pre-authorization request-الرد على طلب شركة التأمين
Use this feature to view and respond to any communication request (the message sent by Payer). Usually, payer can send communication request to ask for more...
Sun, 28 Apr, 2024 at 2:43 PM
Communicate with insurance company in pre-authorization-التواصل مع شركات التأمين في الموافقه الطبية
Communication (From Healthcare Provider to Payer): Use this feature to send any communication (mean it is a message) to payer. Please note that, the provide...
Sun, 28 Apr, 2024 at 2:40 PM
Download pre-authorization report-تحميل تقرير الموافقات الطبية
By BI reports (HERE)  if you didn’t have user please contact customercare@waseel.com For BI tutorial please find the link: HERE
Mon, 29 Apr, 2024 at 4:27 PM
Newborn Pre-authorization Transaction-طلب موافقه لحديثي الولادة
The healthcare provider can request an authorization for a New Born.  Please note: before proceeding to new born authorization request, please register ...
Sun, 28 Apr, 2024 at 2:36 PM
Extend a Referred Pre-authorization Transaction-تمديد فترة التحويل للموافقه الطبية
This feature enables healthcare providers to extend an authorization for the referred patient (Refer In) i.e. patient had visited some other hospital from w...
Sun, 28 Apr, 2024 at 2:34 PM
Referral Pre-authorization Transaction-الموافقات المحوله
This feature enables healthcare providers to submit an authorization for a patient to a payer. This mean provider can refer a patient to another facility (R...
Sun, 28 Apr, 2024 at 2:32 PM
How to add package item in Pre-auth Request? اضافة باقة الخدمات للموافقات الطبية
To perform Request Pre-authorization Transaction with Package Item, you need to follow below mentioned steps: - Step 1: login to https://eclaims.waseel.com...
Sun, 28 Apr, 2024 at 2:31 PM
How Factor is calculated by system-كيف يتم احتساب الخصم للخدمات
It is the (1 – Discount %), for example, for 20 % discount the factor will be 0.8. Note: User can enter “Discount Amount” field, and it will be calculat...
Sun, 28 Apr, 2024 at 2:30 PM
How Tax/Vat is calculated by system- كيف يتم حساب الضريبه
The VAT applied for the service or product.  Note: Please add only “Payer Share” Tax.  It can be calculated by using below mentioned formula. Tax**= def...
Sun, 28 Apr, 2024 at 2:29 PM
Create and submit a Pre-authorization Request-إنشاء و إرسال طلب موافقه طبية
To perform Request Pre-authorization Transaction, you need to follow below mentioned steps: - Step 1: login to https://eclaims.waseel.com/en/ Step 2: f...
Sun, 28 Apr, 2024 at 2:27 PM