Under this feature, we are enabling provider now to send Pre-Auth request to Center for National Health Insurance (CNHI) under GlobeMed TPA via NPHIES to submit Emergency and Referral Inpatient Pre-authorizations as well as extending the earlier preauthorization with new services (CNHI Pre-authorization Follow UP Request). The healthcare provider may not receive real time final decision from payer (Auto adjudication) rather request can be Queued by NPHIES or Pended by Payer on a successful transaction.

The Request CNHI Preauthorization feature also enables healthcare providers to: -

  • Receive Communication Request for a submitted CNHI Pre-authorization request from Payer
  • Initiate a Communication to Payer (Center for National Health Insurance (CNHI) under GlobeMed TPA)
  • Cancel or Nullify the CNHI authorization request
  • Receive notification for processed authorization
  • Make an inquiry against submitted CNHI Pre-authorization
  • To do status check against submitted CNHI Pre-authorization

 

Question: What are the different types and subtypes of Pre-authorization request? 

Answer: There are 5 types of pre-authorization: - 

S.No

Type 

Sub-type

Definition

1.

Institutional

Emergency

Inpatient 

Hospital, clinic inpatient claims

2.

Dental

Outpatient

Dental, Denture and Hygiene claims

3.

Pharmacy

Outpatient

Pharmacy claims for goods and services

4.

professional

Outpatient

Outpatient claims from Physician, Psychological, Chiropractor, Physiotherapy, Speech Pathology, rehabilitative, consultation

5.

Optical

Outpatient

Vision claims for professional services and products such as glasses and contact lenses