The feature enables healthcare provider to extend service to an already submitted authorization request.
Step 1: Navigate to NPHIES -> Pre-Authorization -> Pre-Authorization Transaction
Step 2: Click on the three dot and click on “Follow Up/Add Related”. User can also click upon any pre-auth transaction record. Pre-authorization response screen will appear, from here as well user can get Follow Up/Add Related button.
Note: The selected navigate to any Section, and “Add” or “Delete” any information as explained authorization transaction, will be opened in Editable mode.
Step 3: If required under Cancel Function, else directly click upon submit “Authorization Request” button to submit authorization. For such follow-up request from provider to payer, system generates Related Pre Authorization Request Identifier No with a suffix prior.
Note: User will not be allowed to raise follow up/add related request for any pre authorization transaction with Pended or Error status.