The healthcare provider can also edit a specific service from an already submitted authorization request. Through this functionality, the authorization will be submitted again with edited service. 

Note: User can edit any information including Diagnosis, Care Team, Supporting Info, Items.


Following steps are taken to cancel the item:


        Step 1: : login to https://eclaims.waseel.com/en/

Step 2: from left side menu click on Pre Authorization -> Pre Authorization Transaction

Step 3: Click on the three dot of the transaction and Select “Add Related / Follow Up” button. Note: The transaction shall be displayed in Editable Mode

Step 4: Select Edit and edit service item accordingly.

Step 5: Click on “Request Authorization” to submit the authorization transaction.