Waseel Connect-Nphies

All waseel Connect issue and FAQ

ارسال موافقة نظارات-submit Optical Pre-authorization
Kindly follow the below instructions to can avoid any issues while sending pharmacy pre-authorization:    Specify the type as Optical and the sup-type a...
Mon, 24 Jun, 2024 at 12:09 PM
Submit Dental Pre-authorization-ارسال موافقة اسنان
Kindly follow the below instructions to can avoid any issues while sending pharmacy pre-authorization:    Specify the type as dental and the SUP-type as...
Mon, 24 Jun, 2024 at 11:59 AM
invalid claim: No available batch for related month please re-submit
This invalid claim message is related to Bupa claims, which means you need to contact Bupa to open a batch. Then you can submit your claims again.  هذه ...
Fri, 17 May, 2024 at 10:31 PM
Service code not match with service type
The message you are seeing indicates that your code does not match the service type. Nphies codes are related to specific service types, which you c...
Fri, 17 May, 2024 at 10:24 PM
Ioninc Code LIST
Attached is the Loinc Code approved by Nphies (active only )
Mon, 13 May, 2024 at 12:52 PM
How to Move (Rejected) Claim to Ready State Transaction?
Healthcare provider can move any Rejected by Payer or Invalid Claim request to ready state by clicking upon “Move Selected to Ready State”.   By using t...
Mon, 29 Apr, 2024 at 4:57 PM
How to delete a claim?
To delete any claim request, select all those requests and then click on “Delete Selection”. Note: Provider can also delete all claim request at once...
Mon, 29 Apr, 2024 at 4:55 PM
How to Edit Claim Transaction?
You only can edit only the claims with following statues :  Ready for submission  Invalid Reject by payer  reject by Nphies Navigate to Cla...
Mon, 29 Apr, 2024 at 4:48 PM
How to submit a claim?
Those claim requests which are ready to be submitted to the payer falls under this status and appears in green color.  Navigate to Claims-> Uploads -...
Mon, 29 Apr, 2024 at 4:45 PM
How to create attachment in claims?
Healthcare provider can also upload a bunch of documents related to the claim via using “Upload Attachment” function. Step 1: Navigate to Claims -> U...
Mon, 29 Apr, 2024 at 4:44 PM